Embodied Conversational Interfaces for the Elderly User

Conference paper

Siddharth Mehrotra, Vivian Genaro Motti, Helena Frijns, Tugce Akkoc, Sena Busra Yenge, Oguz Calik, Marieke MM Peeters, Mark A Neerincx
ACM India HCI: Proceedings of the 8th Indian Conference on Human Computer Interaction, 2016, pp. 90--95

View PDF

Cite

APA Click to copy
Mehrotra, S., Motti, V. G., Frijns, H., Akkoc, T., Yenge, S. B., Calik, O., … Neerincx, M. A. (2016). Embodied Conversational Interfaces for the Elderly User. In ACM India HCI: Proceedings of the 8th Indian Conference on Human Computer Interaction (pp. 90–95).

Chicago/Turabian Click to copy
Mehrotra, Siddharth, Vivian Genaro Motti, Helena Frijns, Tugce Akkoc, Sena Busra Yenge, Oguz Calik, Marieke MM Peeters, and Mark A Neerincx. “Embodied Conversational Interfaces for the Elderly User.” In ACM India HCI: Proceedings of the 8th Indian Conference on Human Computer Interaction, 90–95, 2016.

MLA Click to copy
Mehrotra, Siddharth, et al. “Embodied Conversational Interfaces for the Elderly User.” ACM India HCI: Proceedings of the 8th Indian Conference on Human Computer Interaction, 2016, pp. 90–95.

BibTeX Click to copy

@inproceedings{mehrotra2016a,
  title = {Embodied Conversational Interfaces for the Elderly User},
  year = {2016},
  pages = {90--95},
  author = {Mehrotra, Siddharth and Motti, Vivian Genaro and Frijns, Helena and Akkoc, Tugce and Yenge, Sena Busra and Calik, Oguz and Peeters, Marieke MM and Neerincx, Mark A},
  booktitle = {ACM India HCI: Proceedings of the 8th Indian Conference on Human Computer Interaction}
}

Abstract:
This paper describes the design and development of an embodied conversational agent (ECA) that provides a social interface for older adults. Following a user-centered design approach, we implemented a multimodal agent consisting of a virtual character and a robot. This so-called "bi-bodied conversational agent for elderly" was iteratively refined and developed through participatory design and rapid prototyping in 3 consecutive focus groups with a total of 21 elderly users. In addition to the two bodies, a Wizard-of-Oz control panel was developed, enabling researchers to control both bodies so as to respond to the user's instructions, questions, and remarks. The research resulted in a platform that can be used for future research on elderly-robot and elderly-avatar interaction. In addition, the research resulted in insights about elderly users' preferences regarding the appearance and design of a virtual and a robotic ECA (Embodied Conversational Agent), described in results that can be reused in future experiments involving ECA for elderly users.